Kelechi Mbagwu is a renowned local real estate veteran who has transformed his company into a model for business success. The ability to control as many variables as possible is a key success factor. CMB is a one stop shop in real estate and with the ability to control the real estate variable has ensured the achievement of his vision to make housing affordable in Nigeria.
A good first step towards business success, says Kelechi Mbagwu, is to make a customer-oriented approach a more central part of your business strategy. A concerted effort to understand the needs of your customer can help you design better products tailored to their needs; Kelechi Mbagwu says that you must be open to adaptation as the housing need varies from one customer to the other, and that this requires commitment and diligence.
Kelechi Mbagwu also suggests periodic reviews of your business strategy. Keeping up with your competitors requires constant reinvention, which again necessitates a willingness to recognize and adapt to an ever-changing business climate.
Maintaining a skilled and motivated staff should perhaps always be your number one priority, says Kelechi Mbagwu. Every business needs a team that is consistently committed to its philosophy and to its success. Kelechi Mbagwu suggest finding ways to incentivize tasks and customer service opportunities. Each staff member needs something that will motivate their actions and that will provide a push towards achievement. Kelechi Mbagwu has given his staff great incentives to succeed, which has helped to make his company the best real estate firm in the country.